We were recommended Clinics By Design by a colleague, initially with the simple goal of adding a third consult room to our existing floor plan. To challenge us, Neale asked us for a list of everything we would like in a dream clinic. From this the scope of works quickly expanded to include the addition of a second storey and a complete fit-out of the building accommodating full efficient use of both our old and new space. Clinics By Design guided us through every stage, including initial drafts of floor plans, which progressed to architectural plans. They successfully secured both the planning and building permits that we required in good speed. We were very grateful for the effort they put into negotiation with our neighbours to ensure the build would not impact them. Receiving their consent as we progressed.

They supported us during our transition to a temporary location in a nearby suburb, allowing us to continue operating while construction was underway.

The finished result is outstanding and exceeds our expectations! The team worked with us to incorporates our finishing touches that truly personalise the space. The design and construction has future proofed the ongoing growth we are hoping to achieve.
Our staff love working in the new building.
Our clients comment on it – many times per day.
Our patients are put at ease being examined and treated in comfort.

We are very grateful for their support. Neale and the team’s knowledge and expertise across every aspect of the project were invaluable throughout the journey.

From our first conversations with Neale Cooper, it was immediately apparent that his depth of knowledge and experience in medical builds set him apart from others in the field.

We placed a great deal of trust in Neale and his team to deliver a high-quality project on time and within budget. Their ability to understand, refine, and bring our vision to life was outstanding, and they guided us confidently through every stage of the process.

Overall, Clinics By Design delivered a space that aligns well with our needs, and the end result has been well received by both our team and our patients.

Heidelberg Dermatology

This is our third medical clinic build, and I honestly wish we had found Clinics by Design 10 years ago.
After learning from past experiences, we spent many hours researching potential building companies, knowing how significant and stressful a medical clinic build can be. From my very first phone call, I knew we had found the right builder. That call was with Neale, the owner of the business, and from the outset he was warm, professional, generous with his time, and genuinely invested in understanding us and our vision. By the end of that first conversation, it felt less like a business call and more like a conversation with an old friend.
Neale went above and beyond at every stage — spending countless hours getting to know us, taking us to view clinics he had built previously, and making himself available to us well outside normal business hours. He took every call, answered every question, and made what can be an overwhelming process feel calm, supported, and manageable.
The quality of workmanship, ease of communication, and the trust we built with Clinics by Design made this clinic build feel almost effortless. They truly understand the world of medical doctors and how medical clinics function, and that experience shows in every detail. Communication was always clear and transparent, the trades were of an exceptionally high standard, and the Site Manager and Foreman were outstanding — not only in their skill, but in how well they communicated and cared about the outcome.
Building a medical clinic is a significant life and business milestone, and we are incredibly proud of what Clinics by Design has created for us. We would happily speak to any potential client considering them. You will be in very good hands, and the end result will be a truly first-class clinic built with care, expertise, and integrity.

Neale and the team provided us with great service. Neale was very thorough in understanding our requirements and providing a detailed quote. The scope for our clinic was completed in the specified timeframe and we were very happy with the new look of our clinic.

From our first encounter with Neale, it was evident that Clinics By Design’s values matched Chroma Dermatology’s – an ethical, personalised, quality service in which highly knowledgeable team members work collaboratively to deliver the best possible results.

Through their experience in the medical building arena, Neale and his team were able to navigate inevitable challenges and handed over an exceptional centre that fitted the brief. Our team and patients are delighted to be in a such a beautiful space.

Thank you again to the entire team at CBD.
Kind Regards
A/Prof. Michelle Rodrigues

“I have no reservations recommending Clinics by Design.
They are a one-stop shop with commercial knowledge, professional service from start to finish
and work with you to achieve the best outcome. Neale and his team are industry leaders.”

Dr Andrew Teichtahi
Arthritis & Rheumatology Centre

Clinics by Design were excellent to deal with. They listened and turned what seemed a formidable task into an enjoyable and positive process. They delivered on every commitment they made to me. We are delighted with the outcome, and look forward every day to walking into our clinic. It has a great casual and welcoming feel but at the same time very professional and modern. Most importantly, our pet owners, patients and staff love it.

Dr Anu O’Reilly
Melbourne Eye Vet

From the minute I spoke to Neale Cooper about a potential building site for my new clinic, I recognised that his intimate knowledge of the medical build game blew his competitors out of the water.

Having never built before, I placed a huge amount of trust in Neale to deliver a project of an incredibly high standard, to budget and to time. His vast experience and ability to design and execute my vision was excellent. This was an enormous undertaking, particularly during a global pandemic. Clinics By Design rose to the challenge however, and surpassed my expectations.

I have no hesitation recommending Clinics By Design to anyone looking to develop a medical clinic and would use CBD again several times over.

Dr Ryan De Cruz
Director
Southern Dermatology